A on-premises phone system, often referred to as a PBX (Private Branch Exchange) offers a telecoms solution to organisations looking to keep as much of their telecommunications infrastructure in-house as possible.
With the growth of remote working and international teams the ability to speak face-to-face with team members and clients without being in the same room helps to boost collaboration and efficiency across your organisation.
Once you have incorporated video conferencing into your organisation’s communications infrastructure, you’ll quickly realise why it’s one of the fastest growing areas of enterprise-grade communications.
Here are just some of the benefits that Carden Telecoms (and our customers) have found from utilising video calls and conferencing.
With more and more businesses spreading their teams out across the country (or even the planet) it is important to be able to touch base regularly. Having face-to-face contact helps to maintain rapport and morale among teams.
Reduce Travel Costs
By facilitating remote working you can reduce your company’s overall travel costs. Provided they have a camera and an internet connection, employees and clients from multiple continents can be having a meeting with each other within the hour.
Show, don’t tell.
While many things can be explained over the phone, some things just have to be seen to be understood. Why waste time trying to describe something with your words when you can just hold it up to the camera? Some video conferencing options even allow you to share your desktop’s screen directly into the chat.
Connect face-to-face with your customers.
As much as 60% of communication is non-verbal, with facial expression and body language playing a large role in how we perceive those we are talking to. By speaking directly to your customers, you humanise your company in their eyes, helping to build rapport and trust in your brand.