On-Premises Phone Systems
Many organisations are now looking to replace their analogue telecoms systems with more up-to-date VoIP (Voice over Internet Protocol) technology.
As a trusted supplier of Gamma, a leading hosted VOIP provider, Carden Telecoms can offer a wide array of fixed and mobile telephone lines. One such solution, Horizon from Gamma, allows for a diverse set of enterprise features, including:
Video conferencing capabilities.
Call routing (with granular controls).
Smart call queuing.
Number twinning (ring multiple phones simultaneously)
Call recording (optional and with granular controls)
Call Centre tools for managers
Performance data (in totality or segmented by employee)
Horizon is the quickest and easiest way to add VoIP to your existing communications infrastructure. By using Horizon, you are adding significant functionality to your telecoms systems and moving to a scalable environment that can grow as your business requires. Integrating with leading enterprise solutions including Microsoft Outlook, Skype for Business, and Salesforce,its data functionalities allow you to have a 360-degree view of your communications and its security features mean you can ensure the protection of both your data and your customers’. All of this with no onsite server or additional hardware required.
Interested in telephone line solutions?
Contact Carden Telecoms today
These are very competent, helpful and nice people, with decent business practices (in contrast to many of their competitors). You can actually talk to them on the phone without having to find your way through a maze of so-called "support" screens! We have a support contract with them and also use them from time to time for ad hoc work on site, such as changing our network.