Cloud telephony refers to internet voice communications that are hosted “in the cloud” as opposed to on a dedicated onsite server.
Hosting your VoIP systems in the cloud is a great choice for small to medium sized businesses that lack the capital or physical space to host their infrastructure on site. No more need for a large PBX box or hundreds of meters of copper cable.
But saving space isn’t the only benefit to hosting your communications in the cloud. Many businesses choose cloud technology because of:
By hosting on the cloud, you can access the full capabilities of your phone system from anywhere that has an internet connection. Perfect for organisations with multiple locations or with staff that work from home.
No hardware means no upkeep, no engineers and nothing expensive to break.
Cloud solutions scale with your business, allowing you to increase or decrease the number of users, minutes and functions on a month by month basis depending on the needs of your business.
Because your communications aren’t hosted on your premises you can access them anywhere you have an internet connection. Perfect for maintaining business communication continuity after an event like a power cut or a flooded office.