How A Geographic Number Can Help Your Business

Businesses grow and change quickly and may find themselves operating under very different circumstances to the ones in which they were founded. However, one aspect that can be slow to change is an organisation’s contact details. Just as you wouldn’t want to buy IT support from a company still using @hotmail.com email addresses, you would be wary of a company still using a single mobile number as their main point of contact.

several business desk phones

Is It Time To Upgrade Your Office Phone System?

When your company expands, it can be tough for your phone system to keep up with the increase in use. This is most noticeable when your business’s expansion is rapid.  Increased call volumes can strain the network, resulting in lost calls, or calls being routed to the incorrect department. This can lead to lost revenue and a reduction in the quality of your customer service.  

If this is sounding eerily familiar, it’s probably time to upgrade your office phone system. Here’s what you should look for in your new business telecoms platform.

What Is Mobile Twinning And What Are The Benefits?

Your customers need to be able to connect with your team even when they’re not in the office.  

If you’ve been researching business telecoms solutions, you might have heard mention of the term mobile twinning. Mobile twinning is a feature of many business phone systems. Mobile twinning allows a mobile phone to be linked with a desk phone extension. This enables you to take your business calls with you without having to carry two devices.

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