Business Cloud Telecoms

Hand dialling a number on a telephone

What Is It?

What Are Business Cloud Telecoms?

Business cloud telecoms refers to voice communications that are hosted “in the cloud” as opposed to on an onsite PBX. Cloud telecoms are a form of VoIP (Voice over Internet Protocol) technology.

Hosting your VoIP systems in the cloud is a great choice for small to medium sized businesses which lack the physical space to host their infrastructure on site. Hosted cloud telephony means there’s no longer a need for a large PBX box or hundreds of metres of copper cable. We provide professionally managed cloud telecoms services in the Brighton, Sussex, London and across the UK.

  • Cloud Call Centres
  • Voicemail to Email
  • Call Recording
  • Advanced Features

Why Use It?

Why Your Business Needs Cloud Telecoms

Remote working continues to grow in popularity, with many businesses discovering it has increased both productivity and morale for their team. Employees can work from home, different locations, or even on the road.

Having employees working from home, however, necessitates a unified communications solution that allows everyone in your team to operate efficiently and effectively from any device, in any location. Because of its adaptability, a cloud phone system is the clear solution.

Cloud telephony has the same functionality, regardless of where you use it. It requires no new hardware and can be used on almost any device, including as an app on your mobile phone. It can also run as a “soft phone” which can be accessed through your browser. You can even transfer calls from one device to another.

If you still prefer the professional experience of using a “real phone”, you’ll be pleased to know that our cloud PBX systems are also compatible with most modern plug-and-play desk phone handsets. This means your existing hardware can easily integrate into our hosted cloud telecoms.

Why Use It?

Why Your Business Needs Cloud Telecoms

Remote working continues to grow in popularity, with many businesses discovering it has increased both productivity and morale for their team. Employees can work from home, different locations, or even on the road.

Having employees working from home, however, necessitates a unified communications solution that allows everyone in your team to operate efficiently and effectively from any device, in any location. Because of its adaptability, a cloud phone system is the clear solution.

Cloud telephony has the same functionality, regardless of where you use it. It requires no new hardware and can be used on almost any device, including as an app on your mobile phone. It can also run as a “soft phone” which can be accessed through your browser. You can even transfer calls from one device to another.

If you still prefer the professional experience of using a “real phone”, you’ll be pleased to know that our cloud PBX systems are also compatible with most modern plug-and-play desk phone handsets. This means your existing hardware can easily integrate into our hosted cloud telecoms.

Upgrade To The Cloud

What Are The Benefits of Cloud Telephony?

Hosted telecoms is becoming a popular choice due to the reduced office space required when compared to an on-premises PBX. Saving space isn’t the only benefit to hosting your communications in the cloud though. Many businesses also choose cloud telephony because of:

Mobility

With cloud telecoms, you can access the full capabilities of your phone system from anywhere that has an internet connection. Perfect for organisations with multiple locations.

Cost

Cloud telephony keeps your costs down. The lack of on-premises hardware means there’s no upkeep costs, no engineers and nothing expensive to accidentally break.

Flexibility

Cloud Telecoms solutions scale with your business, allowing you to increase or decrease the number of users, minutes and features on a month by month basis.

Disaster Recovery

As communications aren’t hosted on premises, you can access them anywhere you have an internet connection. So, cloud telephony is perfect for working from home.

Our Business Cloud Telecoms Services

How Can We Help?

Businesses are always looking for ways to increase their efficiency. Cloud telecoms services offer organisations the opportunity to move a large part of their telecoms infrastructure off-premises to reduce their costs and increase their functionality.

At Carden Telecoms, we’ve helped businesses of all sizes to replace their on-premises private branch exchange (PBX) telephone systems with modern cloud communications solutions. If you’re confused about the differences between our business phone systems or are unsure about which one is best suited for your company, speak to one of our team. We’ll be happy to talk through the options and find your company the best business phone line deal.

Business Cloud Telecoms Provider

Choose Carden Telecoms For Business Cloud Telecoms

Carden Telecoms are an experienced cloud telecoms provider for businesses. We supply cloud telephony as part of our wider range of managed telecoms services. We’ve helped companies both big and small to improve the reliability and efficiency of their business communications.

We have a variety of cloud telecoms solutions, including products like Gamma Horizon and 3CX. This means that however big or small your business is, and whatever your budget, we have a cloud telecoms package to meet your needs.

We have supplied business cloud telecoms in Sussex, Brighton, London and across the South East.

If you’re interested in using cloud telephony in your business, Carden Telecoms can help. Let our expert team set up and manage your telecoms in the cloud.

Need More Information?

Frequently Asked Questions

What are cloud telecoms services?

Cloud telecoms refers to any telecoms infrastructure which is hosted in the cloud rather than on-premises. Most VoIP platforms are examples of cloud telecoms.

How does cloud telecoms work?

The telecoms platform is hosted on a server in a data centre which is then accessed over an internet connection. This can be a public cloud provider’s data centre or one which is built specifically for your business.

How do I get cloud telecoms?

Our team can help you choose the best VoIP platform for your business. We can also host it for you on our own cloud if you do not already use a public cloud platform.

What is the difference between VoIP and cloud?

Most VoIP platforms use the cloud, but cloud computing is a much wider field. VoIP stands for Voice over Internet Protocol. It refers to a technology that converts analogue voice signals into digital data packets which can then be sent over an internet connection. The cloud refers to any computing that happens off-premises.

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