The events of the past year have accelerated the pace of change and innovation in business telecoms. Several trends, technologies, and new ways of working have emerged which look set to redefine how we communicate and collaborate at work. We’re going to cover the 6 trends that we believe will be the most important for our clients.
An increasing number of businesses are moving towards a unified communications environment. If you’ve been researching enterprise telecoms solutions for your business, you’ve probably come across the term “unified communications” – but what does it refer to and why is it important for a modern business?